Read about our success stories
University network improves its services and increases the relationship with its student body
For the purpose of adapting to the rapid technological advances and maintaining the recognition that has identified them in the education sector, our client –a network of universities that prepare professionals at high-school and college level– was looking to expand their academic offer and innovate in their internal processes in order to improve their relationship with their students.
After the implementation of Rhino Education Services Framework students are now able to have a self-service experience through the portal, where they can easily find several vacancies in different job boards; information and requirements for scholarships, status at the school, amongst other services.
On top of this, with the 360 view included in our solution, each students' information is centralized in one system to see, in detail, their academic results as well as their financial performance and changes in their general information. This makes it easier to offer new services such as scholarships or new alternatives to manage payments.
Thanks to our performance, we have now been charged with renewing their sales and admissions platform to engage new prospects.
Solution: Rhino Education Services Framework
Industry: Higher Education
Country: Mexico
Network of universities improved its services and personalized the attention to students with Dynamics 365
This university network, with presence in more than 29 countries, found it necessary to have an innovative system to centralize the student body's information. They opted to be a part of the digital transformation migrating their data from CRM 2011 OnPremise to Dynamics 365 Online, thus taking their processes to the cloud.
The benefits they have gotten are outstanding: All students' information is related to the modules in their portal and there has been a significant improvement in the business processes of enrollment, graduation, and re-enrollment, where they keep a personalized communication, loyalty and high quality in their service offering to each student through the system.
Due to an excellent opportunity detection and the implementation of effective solutions, this institution distinguished us as one of its greatest providers in 2018.
Solution: Rhino Educational Services Framework
Industry: Education
Country: Mexico